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Our SHERPA software helps you optimise your organisation’s most critical tasks and reduce human error. Watch our explainer video here to learn more or visit : https://www.humanreliability.com for more information. Chapters: 00:00 - Introduction 01:03 - SHERPA software 02:02 - Safety 02:15 - Security 02:41 - How it works 02:54 - Step 1 - Identify critical tasks 03:08 - Step 2 - Conduct initial task analysis 03:18 - Step 3 - Collaborate with the workforce 03:36 - Step 4 - Identify critical steps in HTA 03:54 - Step 5 - Review different ways the step could go wrong 04:14 - Step 6 - Focus on the PIFs (Performance Influencing Factors) 04:33 - Step 7 - Think about risk reduction measures 05:15 - Additional features 06:23 - Workload analysis 06:52 - Results and Feedback 07:19 - Training and support

Our company has over 40 years of experience and has achieved an international reputation in the area of the management of the human factor in systems. This video takes a quick look at the services and solutions we offer. View more by visiting our website https://www.humanreliability.com Chapters 00:00 - Introduction 01:27 - Consultancy 01:53 - Training 02:27 - Software 03:13 - Our Experience Transcript: Introduction Human error is one of the most important contributors to major industrial accidents, such as Piper Alpha, the Longford gas plant explosion, and BP Texas City. It is of paramount importance to address human factors to minimise risk. Reducing human error also plays a critical role in quality and production, and our approach has saved organisations millions of pounds through reduced error rates and the optimisation of human performance. My name is Dr. David Embry and I'm the founder and Managing director of Human Reliability Associates. As a company, we specialise in the human elements in safety critical systems and optimising human performance in the workplace. We focus on providing solutions to improve quality and safety, using a systems approach to address the underlying causes of errors. With over 40 years of experience, we are the UK's leading consultancy specialising in understanding and preventing human error. Our professional expertise and knowledge of human factors have made valuable contributions in many sectors across the world, including nuclear power generation, oil and gas production, pharmaceutical manufacturing and other areas where human error can have a major impact on quality and safety. Consultancy Our consultancy services enable you to manage and minimise the likelihood of human error. We are highly experienced in identifying quality-critical and safety-critical activities, supporting human factors risk assessments, and showing you how to minimise the likelihood of error. We have helped multinationals develop guidelines and risk-aware procedures and competency management systems and can assist with most issues related to human factors risk management. Training The Human Reliability Academy will help you understand the nature of human performance in human error. Our courses will give you the confidence to carry out your own risk analysis and a greater understanding of why human factors is important. We understand that everyone is at a different stage of their human factors journey, and that's why we have different courses that will fit your needs. We are also committed to providing high quality free resources to get you started on your journey through many courses bootcamps, webinars, brochures and blogs. If there's something you want or need, just let us know. SHERPA Software The SHERPA software platform enables organisations to carry out their own human factors analyses. It can import procedures, help identify effective solutions to human error and can export new procedures at the touch of a button. Feedback from our clients has told us that SHERPA has improved the quality and speed of task analysis, of, for example, a medical device designer by seven times. It has reduced the error rate for a pharmaceutical manufacturer by 80%, saving them millions of dollars. It has reduced lost time during the shutdown and turnaround, and SHERPA’s improved the quality of procedures as well as reducing risks of the site's most critical scenarios. SHERPA will have a significant impact on your work and that of your organisation. Experience We have been active for over 40 years in a range of different industries and we have developed a wide range of in-house tools and techniques that can help companies manage their risk more effectively. Our focus on improving quality and safety means that we are dedicated to supporting you in managing human performance and preventing human error in your organisations.

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