At The Comms Guru and 5 Point Five Ltd, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website and any services provided through it. By using our site, you agree to the terms outlined below.

If you have any questions about this policy or how we handle your data, please contact us at:
privacy@5pointfive.co.uk
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1. What Information We Collect

We may collect and process the following types of personal information:

- Website usage data (e.g. IP address, browser type, referral source, page views)
- Transactional data (relating to any purchases or interactions with our services)
- Voluntarily provided data, such as your name, email address, job title, company name, phone number, and other information submitted via forms or registrations
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2. Information About Website Visits

When you visit our website, we may collect standard technical data, including:

- IP address
- Geographical location
- Browser type and version
- Referral source
- Length of visit
- Pages viewed

This information is used to help us improve our website, monitor performance, and deliver more relevant content and marketing.
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Use of Cookies

Our site uses cookies to enhance user experience, track usage patterns, and support remarketing efforts.

- A cookie is a small data file stored on your browser.
- We may use cookies to:
- Recognise your device when you return to the website
- Personalise content
- Improve functionality
- Conduct anonymised analytics and advertising

You can control and block cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.
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3. How We Use Your Personal Data

We use personal data to:

- Personalise your experience on the site
- Communicate with you about our services (via email or post)
- Send marketing communications, if you’ve opted in
- Provide service updates, transaction confirmations, and client support
- Improve our website and marketing strategy
- Share anonymised, aggregated usage data with third-party partners for analysis

We never sell your personal data to third parties.
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Customer Testimonials

We may display customer testimonials on our website or promotional material, but only after obtaining your explicit consent to use your name and feedback.
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4. Use of Non-Personal Data

We may share anonymised data with third-party services like Facebook, LinkedIn, AdRoll, Google Ads, and others for retargeting and marketing purposes.

This data does not identify you personally but helps us deliver relevant ads based on your past interactions with our site.

You may opt out of retargeting through the respective platform settings.
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5. When We Share Your Information

We may disclose personal data only:

- When required by law
- In connection with ongoing or prospective legal proceedings
- To establish, exercise or defend our legal rights
- To prevent fraud or reduce credit risk
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6. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

- Data is stored securely on encrypted servers
- Login credentials and API connections (e.g. Salesforce, Google Ads) are encrypted
- We do not store or share passwords for third-party platforms outside of secure integrations

Note: No internet transmission is ever 100% secure. You are responsible for keeping your passwords confidential.
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7. Policy Updates

We may revise this policy periodically. Any updates will be published on this page with a revised “Last updated” date.

We recommend checking this page from time to time to stay informed of changes.
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8. Links to Third-Party Websites

Our website may include links to external websites. We are not responsible for the content or privacy practices of other sites.
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9. Your Rights and Data Control

You have the right to:

- Access, correct or delete your personal data
- Object to or restrict data processing
- Request data portability
- Withdraw your consent at any time (without affecting the lawfulness of prior processing)

To exercise any of these rights, email us at privacy@5pointfive.co.uk. We will respond within a reasonable timeframe.
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10. Unsubscribing from Communications

You can unsubscribe from marketing emails by:

- Clicking the "Unsubscribe" link in any of our emails
- Updating your preferences
- Emailing us at privacy@5pointfive.co.uk
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11. Managing Cookies in Your Browser

Each browser has different settings to control cookies. Here are support pages for the most common ones:

- Chrome: https://support.google.com/chrome/answer/95647
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies

You can also opt out of targeted advertising via:

- Digital Advertising Alliance: https://optout.aboutads.info/
- Digital Advertising Alliance of Canada: https://youradchoices.ca/
- European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/
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Contact

Paul Heaton
Data Controller
5 Point Five Ltd
privacy@5pointfive.co.uk

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