The Comms Guru

We make work make sense.

Too many messages, too many channels, too little clarity. We turn all of it into communication people can understand, find and act on.

Kick-ass comms. No corporate nonsense.
12+years trading as internal comms specialists
80+years combined experience
★★★★★5-star rated by the clients who have worked with us
Certified Members of the Institute of Internal Communication

Trusted by the people who take comms seriously.

What we do.

We help organisations communicate better with their people.

From shaping your internal comms strategy and navigating change, to building intranets, campaigns, content and creative that actually gets noticed.

Whether you know exactly what you need or just know something isn't working, we can help you figure out what comes next.

Select a service to find out what's involved.

Sound familiar?

More communication will not fix unclear communication.

Most comms problems aren't a lack of messages. They're a lack of clarity about what matters, who it's for and what people should do next.

Sent is not the same as understood.More messages usually mean less attention.If people can't find it, it may as well not exist.Clarity starts long before the content does.It only worked if it changed what people do.

About us

Internal comms.Without the agency nonsense.

We are an agile internal comms outfit from Manchester with a big client list and no interest in pretending to be a thirty person agency. You get the people who do the work.

That is the whole model.

"With over 12 years of helping organisations transform the way they communicate, I've learned that lasting success isn't about delivering another project, it's about building lasting capability.

My goal is to leave every business with the confidence, skills and tools to manage effective communications long after my work is complete."

Paul HeatonFounder & Lead Consultant
Paul Heaton, Founder and Lead Consultant at The Comms Guru

How we work

Easy as one, two, three.

1

Discovery

A free 15 minute call to find out if we are a good fit. No pitch deck, no pressure.

Free
2

KickStart

Two to three hours under the bonnet of your business or project, then a tailored game plan you can run yourself, hand on, or do with us.

£750 + VAT, refunded against any package
3

Your package

We come back with a choice of packages to suit your budget, built around the plan we have just written together.

Not sure where to start?

Start with a KickStart.

A focused 2 to 3 hour strategy session designed to get under the bonnet of your organisation, your people and your communications. Together we uncover what's really happening, the biggest opportunities and a practical roadmap that gives you clarity on what to do next.

A 2 to 3 hour deep dive with your key stakeholders to explore your challenges, test assumptions and uncover opportunities
A tailored communications blueprint with clear priorities and practical next steps
Your options, your choice: use the blueprint yourself, give it to your existing team or agency, or ask us to help bring it to life
The full cost is credited against any package you choose if you decide to work with us afterwards
£750+ VAT, one off cost

A valuable standalone piece of work that gives you a clear view of your options, priorities and the best way forward, with no obligation to continue. It always starts with a free discovery call to check we're the right fit.

Latest thinking

Things we've been saying lately

A back-to-school image of a child's rucksack and new term items to represent a fresh start for internal comms in September
Strategy
Button IconButton Icon
Employee looks worried after reading poorly communicated news about a company restructure
Tips & Advice
Button IconButton Icon
A cropped image of a worker at his laptop looking confused and indifferent because he does not understand or care about his employer's strategy
Strategy
Button IconButton Icon
AI robot repairing a corporate website dashboard, illustrating how artificial intelligence is changing corporate websites and digital communications.
strategy
Button IconButton Icon

Guru Mail

A template you can use, a straight opinion and the best thing we have read, roughly once a month. Internal comms, minus the blah.

Things people ask us

What services does The Comms Guru offer?
Faq Icon

We specialise in internal communications, and offer a number of services and solutions including comms strategy, project comms, employee engagement, intranet and web development, video production and more — all designed to help your organisation communicate better from the inside. Check out our Services page for more information.

Why choose The Comms Guru over other agencies?
Faq Icon

We are an agile internal comms agency with a track record in organisational comms. Between our Gurus we have amassed over 80 years of hands-on experience in comms and engagement and provide ready-to-use tools, clear frameworks and measurable outcomes. Check out what our clients say about us here on our Clients page.

What types of organisations do you work with?
Faq Icon

Our niche is internal comms, but our customers come in all shapes and sizes, from startups and micro companies right up to larger multinationals and global big boys. We have worked across many industries, including:

  • Technology
  • Healthcare
  • Finance
  • Retail
  • Manufacturing
  • Energy
  • Education
  • Media and entertainment
  • Professional services

We scale our work to fit operational size and culture. Check out our Clients page to learn more.

Do you offer any free resources?
Faq Icon

Yes. We believe sharing is caring and have created a number of free resources for our subscribers, including communication plans, stakeholder maps and email templates.

Check them out on our Downloads page.

How can I contact The Comms Guru?
Faq Icon

There are 3 ways to contact us:
     
• Visit our Contact Us page to make contact      
• Request a Discovery Call if you want to talk to us directly about a service or requirement
• Or drop us an email at info@thecommsguru.com

How do I stay updated on news and tools?
Faq Icon

Sign up for our GuruMail updates. You can opt‑out anytime.

What does an internal communications agency do?
Faq Icon

An internal communications agency specialises in helping organisations communicate more effectively with their employees. At The Comms Guru, we create strategies that ensure your messages are clear, engaging, and aligned with your company's goals. From crafting compelling narratives to managing communication channels, we ensure your team stays informed and motivated, and your entire organisation is pulling in the same direction.

What benefits does an employee comms agency deliver?
Faq Icon

Partnering with an employee communications agency like The Comms Guru can support your long-term employee engagement levels, help foster a positive workplace culture, and ensure that your team is aligned with your company's mission and values. We help organisations reduce misunderstandings, create transparency, and understand how their people feel.

What sort of organisations benefit from working with an internal comms agency?
Faq Icon

Organisations of all sizes and sectors can benefit from working with an internal comms agency. Whether you're a large corporation or a growing SME, effective internal communications are crucial. The Comms Guru has experience working with a diverse range of clients, including the Co-Op, GSK, Inenco, and NCUK - as well as smaller niche firms across both internal comms and external marketing. 

How much of my internal comms can an internal comms agency manage?
Faq Icon

An internal comms agency can manage as much or as little of your internal communications as you need. At The Comms Guru, we offer flexible services ranging from complete management of your internal comms to specific projects and campaigns. It entirely depends on what is required. From a one-off Comms Health Check to help you understand how your current communications are landing, to ongoing comms strategy and delivery, we’re the gurus your team needs to be talking to. 

Can The Comms Guru help me with more than internal comms?
Faq Icon

Absolutely! While we specialise in internal communications, we also offer a range of other services to either support an internal comms project or as standalone offerings. These include employer branding, website design and development, video creation, conferences and events, and training too. Our holistic approach ensures that all aspects of your internal and external communications are cohesive and, crucially in today’s age, creative too.

What makes a great internal communications agency?
Faq Icon

A great internal communications agency is characterised by its strategic insight, creativity, and ability to understand and meet client needs. At The Comms Guru, our success is built on our deep expertise, personalised approach, and commitment to delivering results. We pride ourselves on our ability to create tailored communication strategies that resonate with employees and drive organisational success - driven by our desire to understand your organisation and to improve the way each business interacts with their most important asset - their people. 

What are the next steps to creating an internal comms strategy?
Faq Icon

Simple - just request a discovery call with our Head Guru. Our sleeves are rolled up and we’re ready to get started. Are you?

Over to you

Enough about us. What's going on with you?

A free discovery call with Paul. No pitch, no slides, just a straight conversation about what's not working and whether we can help.