Our clients

Proof. Don't just take our word for it

Real projects, written up properly, and the clients themselves telling you what working with us is like. What the situation was, what we did about it, and what happened next.

12+
years doing this
5 star
rated by clients
80+
years combined experience
Carlsberg Group
The Co-operative Bank
GSK
Stats Perform
Ombudsman Services
NCUK
Human Reliability
Inenco
TalkTalk Business
Salford City Council
The work

Every case study, in one place

Global channel audit

Internal comms health check

“A very big and complex project, but Paul and James made it feel smooth and manageable.”

Olha Laptieva, Communications Manager
Carlsberg Group
→
Family Group Conference

Video production

“Our engagement levels for families agreeing to meet with us in person have definitely increased.”

Amy Udall, Family Group Conference Manager
Salford City Council
→
theplace and theknow

Intranet development

“I love the new intranet. It has everything we need to keep us updated on news.”

Contact Centre Agent, The Co-operative Bank
The Co-operative Bank
→
Website rebuild

Brand and web development

“It has changed from a website that feels quite tired and dated to one that we are really proud of.”

Dominic Furniss, Human Factors Consultant
Human Reliability
→
Touchpoint

Video and content

55%
more team meetings held
And a 12 point rise in engagement
GSK
→
GenS culture films

Video and campaign

“The results were outstanding. It did really bring our culture to life and make us feel as one team.”

Costanza Tobino, Director of Internal Communications and Engagement
Stats Perform
→
The Hive

Intranet development

“It felt like they were part of the organisation, not a separate organisation.”

Kerry Scott, People Business Partner
TalkTalk Business
→
Horizons Week

Event and strategy launch

“They really did take our organisation to the next level.”

Stuart Smith, Chief Executive
NCUK
→
Fan Mail

Recognition campaign

36%
rise in engagement
170 thank yous sent in the first month
Inenco
→
Strategy roadshows

Comms strategy

100%
understood the strategy
Across 600 colleagues and four roadshows
The Co-operative Bank
→
Site improvement programme

Change communications

5
workstreams telling one story
Five audiences, eight channels, twelve months
Global Manufacturer
Change communications
→
Tone of voice guide

Internal tone of voice

33
colleagues built the voice
Six workshops, seven business areas, four principles
UK Energy Network
Internal tone of voice
→
Fanclub

Employee recognition

“It is actually becoming part of the DNA of the business.”

Lewis Shand, Chief Executive
Ombudsman Services
→
Your turn

Got something that needs sorting out?

15 mins
free, and no pitch deck
If we are not right for you, we will say so
Request a discovery call
→
Our clients

In their own words

Our clients on Google

Don't just take our word for it.

Every review below is from Google, from people we have worked with.

5.0
★★★★★
12 Google reviews
B
Brad Johnson
NCUK
★★★★★

“Working with Paul and the other gurus across various projects at NCUK has been fantastic. They’re incredibly professional in their approach and provide a fresh perspective on internal communications.”

D
Dominic Furniss
Google review
★★★★★

“CommsGuru have been great to work with, they’re friendly and very professional. Paul and his team have lead us through a rebranding exercise… Our digital presence as a company has received a major upgrade.”

M
Mathew Willis
Google review
★★★★★

“Very impressed with these guys. Absolute experts at their craft. They made a big difference to our comms strategy and internal comms services. Highly recommended.”

J
Julie Avery
Google review
★★★★★

“Comms Guru are excellent in designing communication strategies and engagement videos and training. It’s always fun working with Paul Heaton and team, they are professional and friendly, always full of great ideas.”

A
Alex Wright
Google review
★★★★★

“Paul was really helpful and provided some really good insights from our data around creating a communication strategy across the business. Highly recommend.”

A
Amina Gaddah
Google review
★★★★★

“The best in the business! Paul is fantastic, enthusiastic and provides all that which the business requires. The growth and engagement has been unprecedented since onboarding with the Comms Guru.”

G
Grant
Google review
★★★★★

“Fantastic experience working the comms guru team. Very professional, great ideas, their advice is highly practical and they genuinely care about their clients success.”

S
Sinead Healy
Google review
★★★★★

“Basically if you’re reading this it means you’ve struck Gold. The Comms Guru are brilliant at what they do. They really know their stuff.”

Things people ask us

What types of organisations do you work with?
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Our niche is Internal Comms, but our customers come in all shapes and sizes. From startups and micro companies right up to larger multinationals and global big boys. We have worked across many industries, including:
‍
• Technology
• Healthcare
• Finance
• Retail
• Manufacturing
• Energy
• Education
• Media & Entertainment
• Professional Services

We scale our work to fit operational size and culture. Check out our case studies page here to learn more.

Do you only work with internal comms teams?
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No. We also work with HR, transformation teams, L&D, project leads and senior leadership, anyone looking to improve how they communicate internally.

Can you adapt to different organisational cultures?
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Of course. We tailor our tone, tools and approach to match your structure, audience and pace, whether you’re traditional or agile, local or global.

Do you offer support for one-off projects or ongoing work?
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Both. We’ve helped clients with one-off campaigns, strategy resets and ongoing communications partnerships.

Have you worked with clients in regulated sectors?
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Yes. We have experience with organisations in education, healthcare, housing and finance, where compliance and clarity matter.

Do you work internationally?
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While we are a UK-based company, we support English-speaking organisations globally, especially those with remote or dispersed teams.

What results have your clients seen?
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Improved engagement, stronger alignment, clearer messaging and tools and better stakeholder feedback. We build comms that work, and prove it.

Check out what our clients say about us here on our case studies area.

Fancy being the next one on this page?

Fifteen minutes, free, no pitch deck. If we are not right for you, we will say so and point you somewhere better.

Paul Heaton, founder of The Comms Guru